MTA::Not going ahead
Hi XXXX,
Thanks for letting us know, we won’t make any changes to your policy for now.
If you need anything else you can talk to us on live chat or reply to this email.
Many thanks,
MTA::Payment::Going ahead and Pay link text
Hi XXXXX,
Thank you for confirming you would like to go ahead with your change. Please follow the link we have sent to mobile number (INSERT NUMBER)
We will be in touch to let you know when payment is received, until then your change has not been processed.
Many thanks
MTA::Payment::Going ahead and Pay link email
Hi XXXXX,
Thank you for confirming you would like to go ahead with your change. Please follow this link to make payment:
We will be in touch to let you know when payment is received, until then your change has not been processed.
Many thanks
MTA::Payment::Payment was successful
Hi XXXXX,
Good news! Your payment was successful.
You will receive a confirmation email today with a link to your customer portal. Your new insurance documents will be there under “upcoming documents”. Please check your documents carefully to ensure the information enclosed is correct.
Many thanks
MTA::Payment::Payment not successful
Hi XXXXX,
Unfortunately, your payment has not been successful, and your change has not been processed.
Please contact us by email or live chat to discuss this further.
Many thanks
MTA::Payment::AP added to DD
Hi XXXXX,
Following your recent policy amendment, an additional premium of £XX.XX has been added to your finance agreement. Close Brothers Premium Finance will send you an updated payment schedule detailing your monthly payments.
You will receive a confirmation email today with a link to your customer portal. Your new insurance documents will be there under “upcoming documents”. Please check your documents carefully to ensure the information enclosed is correct.
Many thanks
MTA::Payment::RP added to DD
Hi XXXXX,
Following your recent policy amendment, a refund of £XX.XX has been credited to your finance agreement. Close Brothers Premium Finance will send you an updated payment schedule detailing your monthly payments.
You will receive a confirmation email today with a link to your customer portal. Your new insurance documents will be there under “upcoming documents”. Please check your documents carefully to ensure the information enclosed is correct.
Many thanks