New Sales::No Quote::Policyholder under 19
Hi {{ticket.requester.first_name}},
We apologise that you’ve been unable to get a quote from us.
Having checked your details, unfortunately our insurance partner doesn’t offer insurance to policyholders under the age of 19 just at the moment. Please do keep us in mind, however, in the future as these things change all the time.
Many thanks
New Sales::Deposit Query
Hi {{ticket.requester.first_name}},
Thanks for getting in touch. In order to complete setting up your policy on our system, we require a minimum deposit of £XX.XX.
The remaining balance can be paid monthly via direct debit.
Please contact us as soon as you can via email, chat or you can call us on 0800 11 31 21.
Speak soon,
New Sales::Contact Attempt 1
Hi {{ticket.requester.first_name}},
The Stroll team are here to help you breeze through setting up your car insurance (if it is still on your to-do list).
Get in touch with us via live chat, call us on 08000 11 31 21, or simply respond to this email and the team can help make sorting your insurance a walk in the park.
Many Thanks,
New Sales::Contacted Lead - Chaser 1
Hi {{ticket.requester.first_name}},
Still thinking about it?
Here are some great reasons why we think you should Stroll with us:
· We focus on making everything straightforward, simple and hassle free for you.
· View your insurance cert and docs at the touch of a button.
· We give you flexible payment plans to suit you.
· Plus, we may be new here, but we are backed by 40 years of industry experience - we know our stuff.
Need to get in touch? Simply respond to this email with any questions or call us on 08000 11 31 21.
Many Thanks,
New Sales::Inbound Quote
Hi {{ticket.requester.first_name}},
Here is your updated car insurance quote from Stroll:
· Quote Reference Number:
· Insurer:
· Policy Start Date:
· Cover Type:
· Total Excess: £
Your quote details:
· Insurance Premium: £
· Stroll Admin Fee £0.00
· Policy Extra(s) Selected: (Roadside Assistance £30, Legal Expenses £15, SmartFob Keycare £25, Replacement Car £15, Excess Insurance £30
· Total Price (Incl. IPT): £
· Optional Policy Extras Available: Roadside Assistance £30, Legal Expenses £15, SmartFob Keycare £25, Courtesy Car £15, Excess Insurance £30
Direct Debit Details
Deposit: £
Number of Instalments: 11
Monthly amount (includes 15% interest): £
Total amount payable: £
We’ll keep this quote for you for the next 5 days.
Any Qs
Drop our team a note on our chat service or call us on 08000 11 31 21 
New Sales::No Quote::Trouble quoting – address not accepted
Hi {{ticket.requester.first_name}},
Sorry you are having trouble quoting with us.
Here are some options for you:
· Quote again with your postcode in this format – BT00-0AB
· Drop us a message on live chat or call us on 08000 11 31 21.
Hope this helps,
New Sales::No Quote::We don’t quote for ROI/EU vehicles
Hi {{ticket.requester.first_name}},
Thanks for getting in touch with us. We can only offer insurance for vehicles registered in the UK.
As soon as this changes we will be in touch.
Many Thanks,
New Sales::No Quote::We don’t quote outside NI postcodes
Hi {{ticket.requester.first_name}},
Thanks for getting in touch with us. We can only offer insurance for Northern Ireland postcodes.
As soon as this changes we will be in touch.
Many Thanks,
New Sales::Obtain Quote Reply
Hi {{ticket.requester.first_name}},
Thanks for getting in touch with us. To obtain a quote, simply complete all your details on our website www.strollinsurance.co.uk or call us on 0800 011 3121.
Many Thanks,
New Sales::Quote Details - Internal
Open GI Ref: {{ticket.ticket_field_360029954837}}
Insurer:
Excess:
Insurer Premium:
Admin Fee:
Discount:
LE:
BD:
KC:
RC:
XSP:
Total Quoted:
Alternative Quote Details:
Direct Debit Details
Deposit:
No of Payments:
Monthly Payment Amount:
Notes:
Referral Code:
Quote Temp:
New Sales::SMS::1st Attempt No Answer
Hi {{ticket.requester.first_name}}, sorry we missed you. We’d love the chance to sort out your car insurance this year. Call 08000 11 31 21 and we’d be happy to help.
New Sales::SMS::2nd Attempt No Answer
Hi {{ticket.requester.first_name}}, sorry we missed you. If you still need to sort your car insurance call us back on 08000 11 31 21, it can be done in no time.
SMS to client following quote - no 1st attempt
Hi {{ticket.requester.first_name}}, just checking in to see if we can help with your car insurance quote. Call us back on 08000 11 31 21 and get sorted asap.
New Sales::No Quote::Address Mismatch
Hi {{ticket.requester.first_name}} ,
We apologise that you’ve been unable to get a quote from us today.
Having checked your details, it appears our insurance partner cannot match your details to the address provided in your quote. Please review the details you entered on the and ensure you’ve added the address. If you need any help you can call our team on 08000 11 31 21.
Many thanks,
New Sales::No Quote::Info doesn’t meet criteria
Hi {{ticket.requester.first_name}} ,
We apologise that you’ve been unable to get a quote from us today.
Our team have looked into why this happened and it appears that some details fall outside the criteria set by our insurance partner. If you would like any further information please call us on 08000 11 31 21.
Many thanks,